Overview

Coaching and mentoring are often used by managers to enhance the performance and productivity of employees. Line managers can improve their use of these techniques by understanding the “rules of the game” i.e. the skills, processes and conditions best suited to workplace coaching and mentoring. This 2 1/2 day workshop addresses such factors.

In this workshop, participants learn the organisational and individual benefits associated with employee performance coaching and counseling: they will examine opportunities for using coaching and mentoring in the workplace; they will discuss the personal attributes and behaviours of those who effectively practice employee coaching and counseling; they will have an opportunity to plan and execute, by use of role play, a coaching intervention. Workshop attendees will also be able to assess their competence in the areas of listening, providing feedback, and creating Personal Development Plans (PDPs) – three critical activities in the mentoring and coaching process.

Learning Objectives

At the end of this programme, participants are able to:
•List the behavioral attributes for becoming an effective coach or mentor
•State the steps in the coaching and mentoring process
•Explain the benefits of workplace coaching and mentoring
•Summarize the risks associated with employee coaching and illustrate how these risks can be mitigated
•Plan and conduct an employee coaching intervention
•Assist employees in creating a Personal Development Plan (PDP) with realistic goals and development interventions.

Target Audience

This workshop addresses the practice of employee coaching and mentoring in the workplace. It is designed for line managers and Human Resource (HR) professionals who wish to enhance their skills and knowledge in this area.

Signups closed for this Course