 Assist in the daily operation of computer systems.
 Carry out all tasks on the daily checklists.
 Provide helpdesk support to the retailers/agents as appropriate and log all calls in a Hotline Software System (Tribase); dispatch Field Service Technicians as appropriate.
 Generate reports as agreed per schedule and request. Assist in verifying the validity and clarity of computer reports and other output before releasing it from Computer Operations.
 Report all hardware problems to Senior Computer Operator or Computer Operations Supervisor.
 Take appropriate follow-up action on all customer queries under supervision.
 Monitor systems regularly for problems that may occur during the day and take corrective action where appropriate; notify senior personnel on reported incidents.
 Assist in the recovery activities necessary to restore normal operations.
 Follow the correct escalation procedures within Computer Operations and other Departments who are inter-dependent.
 Maintain an environmentally safe computer room and computer storage area
 Ensure that supplies do not fall below minimum requirements.
 Maintain disk, tape and cartridge library to standards.
 Performs additional duties and responsibilities as assigned

Develop and Manage existing client base for Voice, Data and Structured cabling products and solutions

Administrative Assistant

AZCO Limited is seeking to recruit a Van Salesman for its national retail operations.
The job requires the salesman to visit customers all across Trinidad & Tobago to supply a variety of Pest Control products.

The job requires an individual who is honest, dedicated and willing to work hard to develop the client base.

The MINIMUM requirements are as follows:
1 - A minimum of two years van sales experience.
2 - Sound knowledge of Trinidad and Tobago's Villages, Towns, Boroughs etc.
3 - 3 O'Levels including English Language.
4 - A character certificate no more than three months old from the Trinidad and Tobago Police Service.
5 - Written references, preferably from previous employers.

AZCO Limited is seeking to fill a vacancy for an Administrative Assistant to the Chief Executive Officer.

The position is one where it requires a dynamic, result oriented individual who is not afraid to work in a fast paced environment, has the ability to multi task and the ability to work unsupervised.

The individual we seek must have core values such as honesty and loyalty. In addition, he/she must also possess a great work attitude, be efficient, flexible and be able to travel to Tobago and within the Caribbean at short notice, if necessary.

The MINIMUM requirements are:
1 - Be between 28 and 40 years of age.
2 - 5 O'Levels including Math and English.
3 - A good command of the English Language.
4 - Proficient in Microsoft Suite.
5 - NO LESS THAN two (2) years as an Administrative Assistant in a fast paced environment.
6 - Excellent communication skills both written and oral.
7 - Excellent reporting skills.
8 - A valid Passport.

The individual may also be required to work on Saturdays if necessary, from time to time, but note that this will be only in cases of meeting deadlines or in cases of extreme urgency or emergency.

A customer service oriented Account Executive is required to market a line pest control products.

The individual must be professional, highly organized and results driven if he/she is to succeed. Though sales experience is required, it is not absolutely neccessary as we are seeking an individual with a dynamic work ethic.

The ability to travel to Tobago for a day or more is a must and the ability to penetrate new markets, maintain existing customer relations and provide assistance with the development of the existing and new product lines.

The minimum requirements are:

1 - 5 O'Levels with a good command of the english language.
2 - A reliable vehicle in good working order.
3 - Sales experience.
4 - The ability to travel to Tobago for a day or more if necessary.
5 - Computer literate
6 - Extensive knowledge of towns and villages in Trinidad & Tobago.
7 - The ability to report to the Board of Directors both orally and in writing on a monthly basis.

JOB TITLE: CLIENT SERVICES ASSISTANT, CLIENT SERVICES- GUARDIAN ASSET MANAGEMENT

REPORTS TO: TEAM LEADER - CLIENT SERVICES, GUARDIAN ASSET MANAGEMENT

LOCATION: WESTMOORINGS

JOB OBJECTIVE:

Provide prompt, reliable courteous and professional service to all internal and external customers including Mutual Fund clients, Private Wealth clients, Agents, and general public at all times. To perform administrative duties and functions of the Front Office as directed by the Manager and Team Leader- Client Services

MAJOR RESPONSIBILITIES:

• To provide comprehensive Front Office support for all of the company’s mutual funds and third party funds.
• To provide support to all Wealth Managers, Investment Advisors, Agents and Internal Staff.
• To reconcile all subscription, redemption and related bank accounts.
• To become proficient in the company’s investment management software.
• To assist with the preparation of all reports to internal and external regulators and auditors.

EDUCATION:

• Five (5) O’ Levels, including English and Mathematics, Accounts would be an asset.
• Two (2) A’ Levels.
• Undergraduate Degree in Finance/ Accounting/Investments would be an asset.
• A certificate in Customer Service.

KNOWLEDGE AND EXPERIENCE:

• At least One year experience in a financial services/ investments environment.
• Knowledge of financial products would be an asset.
• Working knowledge of MS Office.

KEY COMPETENCIES:

• Integrity
• Growth
• Quality
• Serving People
• Problem solving/ Analytical skills
• Interpersonal/ Communication skills
• Continuous Improvement
• Team orientation
• Initiative
• Job Knowledge/Skills

PERSONALITY:

The successful candidate must be systematic, methodical, well organized and must demonstrate the ability to follow instructions accurately as well as use initiative where necessary. The individual must be willing to work flexible hours when deadlines need to be met.

CONTACT : Rishi.Gopaul@ghl.co.tt or careers@ghl.co.tt

CAREER OPPORTUNITY

JOB TITLE: IT TECHNICIAN I (USER SUPPORT), INFORMATION TECHNOLOGY, GUARDIAN LIFE OF THE CARIBBEAN LIMITED

REPORTS TO: TEAM LEADER, TECHNICAL SUPPORT, INFORMATION TECHNOLOGY, GUARDIAN LIFE OF THE CARIBBEAN LIMITED

LOCATION: HEAD OFFICE

JOB OBJECTIVE:

To provide Personal Computer (and basic network related) Technical support to all users within Guardian Holdings Limited.

MAJOR RESPONSIBILITIES:

• To install, maintain and upgrade all company personal computer related hardware and software.
• To resolve personal computer and network related hardware and software problems.
• Ensure that all problems / requests are properly documented in the Help Desk application and the users are provided with feedback on the status of these problems / requests on a timely basis.
• To keep abreast of computer technology and enhancement of software packages.
• To perform daily tape media (offsite) duties.
• To perform any other related duties as assigned by the Senior Technician (Technician ll), to assist other Information Technology Technicians, and provide advice to users as required.
• To perform any other related duties as assigned by the Team Leader of Technical Services.

EDUCATION:

• At least five (5) O’Level passes including Mathematics and English Language
• A+ and Network + Certification
• Microsoft Certified Professional (MCP) Certification.
• Any product certification would be an asset.
• LOMA parts 1, 2 and the related part would be an asset

KNOWLEDGE AND EXPERIENCE:

At least one (1) year’s experience in a similar capacity.

KEY COMPETENCIES:

• Integrity
• Growth
• Quality
• Serving People
• Job Knowledge
• Planning, organizing and flexibility
• Team orientation
• Continuous Improvement orientation
• Problem solving and analytical skills
• Interpersonal and communication skills

PERSONALITY:

The successful candidate will be dynamic, creative and display strong work ethics with the ability to work in a fast paced environment.The successful candidate must also display strong work ethics and be able to work with confidential/sensitive information.

CONTACT : Rishi.Gopaul@ghl.co.tt or careers@ghl.co.tt

• To manage specific Mortgage Portfolios and provide high quality service to Mortgage clients. This involves ensuring that all procedures for debt recovery are performed according to established guidelines.

• To underwrite Mortgages.

• To ensure that all accounts are reconciled on a monthly basis (i.e. investments and mortgages).

• To prepare monthly, quarterly or annual Board Papers and Special Reports.

• To become proficient in the Investment Software Package.

• To administer and calculate the indices for the Harvester Income and Growth Funds.

• To calculate the indices for the IPI Funds.

• To oversee the fire insurance portfolio (data entry, ensuring coverage placed, updating master file, sending out reminder notices etc...)

• To offer assistance to the Captive Investments area (i.e. reconciliations, data entry etc.) as requested by the Team Leader.

EDUCATION:

• At least 5 O’Level passes including Mathematics, English Language and Accounts.
• At least 2 A’ Levels including Accounts or ACCA Level 2
• Professional qualification would be an asset.

KNOWLEDGE AND EXPERIENCE:

• At least one (1) year experience in an accounting/ investment environment.
• Computer literate and Proficient in Microsoft Office Suite
• Data entry with good writing and communication skills.